MADRIX Forum • Problem with upgraded version 5.1a
Page 1 of 1

Problem with upgraded version 5.1a

Posted: Tue Aug 20, 2019 4:10 pm
by nmohanlighting
Dear sirs
I Have recently upgraded Madrix 5.1a, in this version while selecting the lighting fixtures from library, I am not able to select most of the fixtures, message showing ''Fixtures could not be added''. Please help me how to solve this problem.

Re: Problem with upgraded version 5.1a

Posted: Wed Aug 21, 2019 9:40 am
by Guertler
Hello nmohanlighting,

Please double check the postition where you want to patch your desired fixtures. At this postion no other fixture should be already located.

If you can't patch a fixture to an empty area of the patch and the issue occurs again, please send us the used MADRIX setup and logfile via e-mail to info[at]madrix[dot]com.

To save the setup go to "File > Save Setup as..." and enter a name.

Before you save the logfile please connect the MADRIX 5 KEY and try to patch a fixture until the issue occurs. After the issue occured please go in MADRIX to "Tools > Logfile", click the button "Save As..." and enter a name for the Logfile.